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Frequently Asked Questions
The Individual plan is for one user, while the Teams plan supports up to 10 users and offers 100 credits per user monthly, catering to team needs.
For needs beyond our listed plans, Writesonic's Enterprise plan offers customizable seats and credits. Contact [email protected] for details.
Credits are used for accessing advanced templates and workflows, with each plan providing a default credit allotment. Complexity determines charge rates, detailed in the above table.
Absolutely! Additional credits are purchasable starting at $10 for 100 credits monthly. Purchase them via subscription details, with prices shown on the add-ons card.
Cancel anytime from the billing page, retaining plan access till the subscription period ends. Post-cancellation, you'll transition to a free plan.
Credits do not roll over to the next month.
You can adjust your plan as needed. Upgrades incur a prorated charge for the month's remainder, while downgrades credit the next bill.
Upgrades are possible anytime, with the remainder of the month charged on a prorated basis.
All plans receive prompt customer support, with Enterprise plans getting priority SLAs.
Payments via Credit/Debit cards (Visa, Mastercard, American Express, UnionPay) and PayPal are accepted, with wire transfers available for Enterprise plans.
Writesonic offers a 7-day risk-free refund policy for utmost satisfaction. Details at: https://help.writesonic.com/article/29-refund-policy
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