7 Chatbase Alternatives in 2023 That Are Custom ChatGPT-Trained

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If you are looking for a Chatbase alternative, you know you can train ChatGPT on your own data and build a custom AI chatbot for your website.

Gone are those days when talking to a chatbot felt like hitting a brick.

With custom ChatGPT capabilities built into your AI chatbot, you can imagine the customer experience to be A+++.

And, of course, having ChatGPT trained on your data to serve your customers - can you offer a better customer experience than this?

I doubt!

While Chatbase has been a popular choice, it’s fading into history! Now you might be wondering, "What are the best Chatbase alternatives to level up your chatbot game?"

Well, this blog post answers your question.

Get ready to explore other custom ChatGPT-trained AI chatbots to find the perfect fit for your unique business needs. Here are 5 Chatbase alternatives of 2023 that are revolutionizing the chatbot universe.

From the incredible Botsonic to the powerful Chatfuel, these Chatbase alternatives can help you skyrocket your business to new heights.

But first, let’s understand why you need to go for an alternative to Chatbase.

What is Chatbase?

Chatbase - Chatbase Alternatives

Chatbase, an AI chatbot builder, helps you effortlessly train ChatGPT using your unique data and then transform it into an intelligent and interactive chatbot that can be seamlessly integrated into your website.

Now, you might be wondering how to do this or what kind of data you need, right? Well, all you need to do is upload a document or simply share a link to your site, and voilà!

Chatbase can help you develop a cutting-edge chatbot designed to answer all kinds of visitors’ questions regarding the content. In addition, it helps to edit the base prompt, name your chatbot, add personality traits and teach how to answer.

Chatbase has been a popular choice for businesses looking to create their own AI-powered chatbots without coding. However, as with any platform, there are certain limitations to Chatbase that may make you consider alternatives to suit your needs better. Let’s have a look at them.

Why go for a Chatbase alternative?

While Chatbase has been a popular choice for businesses looking to build custom AI ChatGPT chatbots without coding, these limitations make it worth considering alternatives.

1. Limited customization options

While Chatbase offers a basic framework for building chatbots, it lacks the customization options that many other AI chatbot builders provide. This can be limiting for businesses that want to create a chatbot tailored to their specific needs and brand identity.

2. Lacks various integrations

Chatbase does not provide seamless integration with many popular CRM, e-commerce, and social media platforms, which can hinder your chatbot's ability to serve as an effective communication and engagement tool.

3. No option to create multiple bots

So different companies would require multiple sets of chatbots - one for public use, one for internal team use, and one for their customers. On top, they would obviously like to customize each chatbot based on who will be interacting with it — which Chatbase doesn’t seem to offer right now.

7 Chatbase alternatives for 2023 that are ChatGPT-powered and no-code

  1. Botsonic
  2. Chatfuel
  3. Fini
  4. Ingest AI
  5. Yuma AI
  6. Drift
  7. Yellow.ai

1. Botsonic

Botsonic, the revolutionary no-code Chatbase alternative by Writesonic (and Chatsonic), enables anyone to create custom AI chatbots with no-code in minutes with ChatGPT-4 powers. Botsonic, the ChatGPT AI chatbot builder, can help you create a personalized, interactive, and future-proof user experience for your customers.

Botsonic - Chatbase Alternatives

Let's dive into the key features that set Botsonic apart and make it the ultimate Chatbase alternative.

Features of Botsonic

1. Effortless integration

Bid farewell to complex integrations and disjointed customer experiences! Botsonic can effortlessly integrate with various apps and streamline your workflow.

Botsonic offers a wide range of integrations like Facebook Messenger, WhatsApp, Telegram, Calendly, Slack, and more. Time to deliver a better customer experience.

2. Unparalleled customization

With Botsonic's flexible branding options, you can customize your ChatGPT AI chatbot to match your business's unique branding and style.

This can help you create a cohesive and consistent look across your website and chatbot, ensuring a professional appearance that reflects your brand identity across your digital touchpoints.

3. Hyper-personalization

Botsonic's GPT-4 powered AI chatbot builder can be trained on your specific data, allowing it to provide personalized and accurate responses to your customers.

This tailored approach ensures that your AI chatbot has the most relevant information to address your users’ unique needs and enhance their overall experience.

4. 24/7 support

With a ChatGPT AI chatbot powered by Botsonic on your website, you can offer round-the-clock support to your customers.

Not only does this improve customer satisfaction, but it can also reduce your operational costs by up to 80%, as you no longer need to rely on a large team of customer service representatives.

5. Makes conversations more engaging

Botsonic's advanced Natural Language Processing (NLP) capabilities enable your chatbot to understand and interpret human language effectively.

This ensures smooth and engaging conversations with your customers, making their interactions more natural and human-like.

6. Multi-language support

Botsonic helps you to cater to a diverse audience by creating chatbots that support multiple languages. With dynamic language handling, they can adapt the language to the user’s input. Moreover, if you want the bot to stick to a particular language, you can set a static language as well.

Here are a few more features that will make you go ‘wow!’:

  1. Export chat feature - You can easily export chat interactions into CSV, Excel, and JSON formats for a seamless data analysis experience or any other business requirements.
  2. Duplicate bots with data - With a simple copy and paste, you can duplicate your bots with their data and set up new bots quickly based on templates.
  3. Restore deleted bots: Deleted a bot? Don’t worry! The newly implemented trash functionality provides a 30-day window for bot restoration.
  4. Customize error messages: Adjust error alert text such as 'no sources' or 'internal server error' to match your brand's tone of voice.
  5. Experimental CSV feature: Upload CSV files, and let your bot carry out analytical queries based on user queries.
  6. Support for HTTP links: Your bot is now equipped to accommodate both HTTPS and HTTP links in URLs and sitemaps.
  7. No more delays in starter questions: Say goodbye to lag time! Starter questions will now pop up instantly, making the user experience smoother.
  8. Iframe fullscreen widget: Enjoy the fullscreen mode with the same iframe embed widget feature and improve your user engagement.

Botsonic Pricing

Botsonic offers a free trial where you get 100 messages/month, 1 user seat, 1 chatbot, and a lot more. The paid plan starts at $49/month. Learn more about pricing plans.

2. Chatfuel

The next best Chatbase alternative is Chatfuel. This revolutionary no-code AI chatbot builder helps to build AI chatbots to increase sales, enhance customer support, and take communication to the next level.

It uses GPT-4 by Open AI to build powerful AI chatbots that can answer questions related to your business, recommend products/services, and more in a conversational and human-like manner.

Chatfuel - Chatbase Alternatives

And here’s the best part - all you need to do is add the basic information related to your business and connect the messengers you want, and ta-da! Chatfuel AI can set up the rest of the things in minutes.

Chatfuel’s user-friendly interface, coupled with advanced features, empowers businesses to create engaging, intelligent, and personalized chatbots that cater to the unique needs of their customers.

Experience the power of Chatfuel and transform your customer interactions today!

Chatfuel Pricing

Chatfuel offers two pricing plans: Grow and Enterprise

In Grow, you get a 14-day free trial, and then it costs $79/month.

For Enterprise, you need to book a call with the support team.

Chatfuel vs. Botsonic
Chatfuel is a great tool. However, if you want to build complex AI chatbots, Chatfuel isn’t the one for you - as its NLP is not that good. Moreover, it sometimes fails to understand the input and also doesn’t respond. Most importantly, when it comes to pricing, Botsonic is more affordable than Chatfuel, and can help build the best AI chatbots.

3. Fini

Fini is a no-code cutting-edge AI chatbot builder designed to deliver exceptional customer support by leveraging ChatGPT technology.

Fini - Chatbase Alternatives

It is an amazing Chatbase alternative that helps to transform your knowledge base into a powerful and interactive AI chatbot.

And here’s how - it simply uses the link to your knowledge base, which you provide, to create a 24/7 self-serve, interactive Q&A AI chatbot - to deliver instant answers, creating a delightful experience that keeps them coming back for more.

With no integration required, Fini offers instant answers to your customers' questions, creating a delightful experience that keeps them coming back for more.

Here’s what sets Fini apart from other chatbot builders:

  • Ability to deliver a human-like experience
  • Allows configuring tone (20+ tones to choose from)
  • Helps in terms of seamless human routing
  • Supports out-of-the-box integration (Slack, Discord, and more)
  • Learns, evolves, and scales with your business.

Embrace the power of AI and transform your customer support strategy with Fini today.

Fini Pricing

Fini offers 3 pricing plans:

  • Starter - Free - Offers up to 50 questions/month for free
  • Advanced - $0.096/question - Offers up to 10k questions/month
  • Enterprise - Unlimited questions + Volume discounts
Fini vs. Botsonic
Of course, Fini is an amazing Chatbase alternative, but when compared to Botsonic, it is difficult to use and lacks various customization options. In addition, it has slower response times, leading to a poor experience. And it supports limited language and can sometimes fail to handle complex queries, unlike Botsonic.

4. Ingest AI

IngestAI is another Chatbase alternative that can help you improve the efficiency of your business with an AI chatbot - that can be built with no technical expertise.

IngestAI - Chatbase Alternatives

IngestAI allows you to create custom AI chatbots that help your employees stay informed, make better decisions, and save time. By leveraging GPT-powered content, your AI assistant can understand and respond to user queries, ensuring your team can access vital information instantly. With IngestAI, you can:

  • Enhance decision-making: With an AI-powered assistant at their fingertips, your employees can quickly access important data, making informed decisions without wasting time on manual searches.
  • Save time: IngestAI's chatbots automate repetitive tasks, freeing up valuable time for your team to focus on more strategic and impactful projects.
  • Improve customer satisfaction: By providing instant, accurate information to clients, your AI assistant helps to improve overall customer experience.

IngestAI is a no-code Chat GPT AI chatbot builder that makes it easy for anyone to create a custom ChatGPT-trained AI chatbot that enhances decision-making and streamlines operations.

IngestAI Pricing

IngestAI offers a free trial that includes 100 requests in WebChat 100k characters dataset (~ 50 standard A4 pages). Moreover, Ingest AI offers 3 pricing plans:

Starter - $39/month

Pro - $89/month

Business - $480/month

IngestAI vs. Botsonic
Ingest AI does not allow multiple bots, unlike Botsonic by Writesonic. Also, Botsonic offers more integration options as compared to IngestAI.

5. Yuma AI

Yuma AI is an ultimate alternative to Chatbase that integrates seamlessly with your help desk software, automating the drafting of responses for customer support agents. This game-changing Chatbase alternative is built specifically for Shopify merchants using Gorgias and aims to revolutionize how businesses handle customer inquiries.

YumaAI - Chatbase Alternatives

Yuma Ticket Assistant is designed to make your customer support process more efficient and effective. Here's a closer look at its features:

  • AI automatic response drafting
  • Instruct and generate responses
  • Build a custom knowledge base
  • Maintains the right tone
  • Summarizes the entire conversation
  • Supports 15 languages
  • Helps to improve productivity
  • Supports various integrations

Harness the power of Yuma's AI Ticket Assistant and revolutionize your customer support process.

Yuma Pricing

Yuma offers a 7-day free trial. Here are the plans offered by Yuma:

  • Starter - $39/month
  • Starter + - $95/month
  • Pro - $195/month
  • Enterprise - Custom
Yuma AI vs. Botsonic
Botsonic supports more languages and integration options as compared to Yuma AI. Moreover, Botsonic is more affordable and offers more features. Sign up and give try Botsonic.
Want to install a live chat tool for your Shopify store customer support? Here is guide on the best live chat apps for Shopify to help you find the most suitable chat app for your store.


Drift is an exceptional AI-powered platform designed to provide conversational customer support and level up B2B sales. The advanced platform has the ability to interpret queries, analyze the behaviour of customers, see what they want, and provide them with relevant responses.

Drift - Chatbase Alternatives

And guess what? Here’s the best part about Drift - it goes above and beyond!

It doesn't just answer questions; it collects invaluable data from each interaction, consistently enhancing its understanding and connection with your customers. It not only delivers answers but also builds relationships! Have a closer look at its features:

  • Provides multilingual support
  • Supports various integrations
  • Learns from the customer interactions and enhances customer interactions
  • Offers customizable live chat widget

Drift Pricing

Premium starting at $2500/month

Drift vs. Botsonic
Drift is good, but here’s another fantastic option - Botsonic. There are times when Drift can get a bit glitchy, creating issues for the users. But with Botsonic, you're assured a smooth, user-free experience. If you are looking for a versatile solution to boost your business conversations, Botsonic is the one for you.


Meet Yellow.ai, also known as the Yellow Messenger, is a no-code AI chatbot builder that leverages Generative AI and Enterprise-level LLMs to accelerate chat and voice automation.

Yellow.ai - Chatbase Alternatives

It helps to deliver exceptional customer experience, reduce costs, and boost the productivity of the team. Check out the amazing features offered by Yellow.ai:

  • An intuitive drag-and-drop interface
  • Offers 150+ pre-built templates
  • Supports various integrations
  • Allows you to deploy a bot across multiple channels

Yellow.ai Pricing

Yellow.ai has not provided any information related to pricing. You can contact their team for details.

Botsonic vs. Yellow.ai
Yellow.ai is a pretty good platform, but it also has various downsides. It provides very few customization and integration options, which can sometimes be problematic. Moreover, it requires technical expertise to build a better chatbot using Yellow.ai, which is not the case with Botsonic. So, if you are looking for a user-friendly option that provides various integrations and customization options, Botsonic is the one for you.

Transform your business with the Chatbase alternative - Botsonic

In conclusion, while Chatbase has been a popular choice for businesses looking to build AI-powered chatbots without coding, it's time to explore other options that can provide better customization, more integrations, and an overall enhanced user experience.

Chatbase alternatives listed in this blog post, including Botsonic, Chatfuel, Fini, Ingest AI, and Yuma AI, offer various features and capabilities to suit your unique business needs.

Among these alternatives, Botsonic stands out as the ultimate Chatbase alternative offering

  • Effortless integration
  • Unparalleled customization
  • Hyper-personalization
  • 24/7 support
  • Engaging conversations
  • Multi-language support.

By choosing Botsonic AI chatbot builder for your business, you can create a personalized, interactive, and future-proof user experience for your customers.

Moreover, you can check out these 6 AI chatbot builders to level up your chatbot game.

Need more options? Check out the top 9 no-code AI chatbot builders.

So, what are you waiting for? Level up your chatbot game and transform your business with Botsonic today!

Pragati Gupta

Content creator & copywriter @Writesonic I help businesses to transform ideas into powerful words & convert readers into customers.

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Discover what writing with AI feels like. See for yourself with a free trial -- we assure you'll save 20+ hours every week.
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