Table of contents
What's one of the coolest breakthroughs in tech that's making our lives easier and businesses smarter?
The answer is as exciting as the question - AI Chatbots! 🙌
And guess what? AI chatbots are about to get even bigger and better in 2024! (Yes, you heard it right!)
The advanced AI chatbot can help you reduce the workload of your customer support team, enhance customer experience, and 10x your business growth - that too without burning a hole in your pockets.
Yes, you heard it right; there are free AI chatbots that can help your business.
Still wondering if it’s even worth it? Check out these statistics:
- The chatbot industry will be worth $179.9 million in 2024 and is predicted to reach $239.2 million by 2025.
- By using AI chatbots, businesses can save up to 2.5 billion hours as a customer support executive handles 17 interactions daily.
- Artificial intelligence chatbots are capable of handling around 70% of the conversations.
- Approximately 70% of customers prefer interacting with an AI chatbot over a human agent to solve their queries.
In this blog post, you can explore what AI chatbots are, the benefits of using an AI chatbot, and, most importantly, the best AI chatbot you can use to level up your business. Let’s get started!
Table Of Contents
What is an AI chatbot?
An AI chatbot is a software application that leverages the power of Artificial Intelligence (AI) and Natural Language Processing (NLP) to simulate human conversations. It comprehends users’ requests and then responds intelligently in a human-like manner. 🤖
Here's the fascinating part - These AI chatbots learn from every interaction they have. Over time, they get better at understanding queries and providing accurate responses, saving time and effort and eliminating the possibility of human error.
But the icing on the cake is their availability - they're at your customer's service 24/7, providing instant replies and handling multiple queries at once, without the need for breaks! ✨
Given the inexhaustible capabilities they bring and their cost-effectiveness, it’s no surprise AI chatbots have quickly become a favorite tool among businesses of all sizes.
Let’s quickly see the benefits of implementing the best AI chatbot.
Benefits of using an AI chatbot
Let’s discover the 'whys' behind the 'what.' Why are these AI chatbots so crucial, and what makes them a must-have in your business arsenal?
Let's unbox the benefits of using AI chatbots:
1. Round-the-clock availability
Your customers might be scattered across different time zones or maybe even night owls. No worries - AI chatbots work 24/7, providing real-time assistance, and they never doze off on the job!
2. Super cost-effective
AI chatbots deliver consistent, high-quality customer support, saving you from spending on staffing costs. And remember the special part? They can also be FREE!
3. Reduced response times
In the digital age, where clients demand real-time responses, chatbots come in as a savior. They can engage multiple customers simultaneously, reducing waiting times and providing enhanced customer experience.
4. Constantly learning and improving
The best AI chatbots are not just smart; they're sharp learners. Every interaction makes them smarter, meaning they only get better with time and use.
Growing your business means interacting with a larger customer base. This is where an AI bot shines! They can accommodate increased customer interactions with ease, allowing your business to scale without significant additional costs.
So there you have it. A virtual powerhouse that stands by your side round-the-clock, caters to multiple customer queries simultaneously, learns from every interaction, and eliminates human error, all while keeping costs low.
Now, isn't that something worth exploring? 😉
Ready to jump to the next best and most-awaited part of this blog post - the top 10 free AI chatbots? Let’s go!
12 Best AI Chatbots that you can try in 2024 (Free + Paid)
Best AI chatbots for content creation
Chatsonic by Writesonic is the ultimate AI chatbot powered by GPT-4. Also known as the best ChatGPT alternative, Chatsonic can help you boost the content creation process. From generating real-time content and captivating images to understanding voice commands and acting as your personal assistant, Chatsonic can help you with all.
Want to have meaningful conversations or generate content for social media, blogs, and more? The AI chat app can be a go-to tool!
Best for: Businesses and individuals looking for an AI chatbot to speed up content creation tasks.
Key features of Chatsonic:
- Generates factual content: From real-time topics to complex data, Chatsonic effortlessly crafts information-rich content.
- Image creation: Utilizes two cutting-edge models, Stable Diffusion and DALL-E, to generate visually stunning and realistic images.
- Voice command capabilities: Chatsonic isn’t just about typing; it offers hands-free voice command options to save you time and streamline your efficiency.
- Acts as your personal assistant: From maths teacher to relationship coach, Chatsonic can customize the AI chat experience as per your needs.
- Chatsonic API: Offering access to the Chatsonic API ensures a simplified, smooth-sailing workflow for you.
- Chatsonic Chrome extension: Write and create content anywhere online with the Chatsonic Chrome Extension at your fingertips.
Ready to kickstart your Chatsonic journey? Get started with a free trial!
Chatsonic Pricing: Chatsonic offers 10k words for free. You can switch to a paid plan starting at just $19/month if you want more. For detailed pricing insights, check out our pricing plans.
ChatGPT by Open AI is a conversational AI chatbot based on GPT-3.5 and GPT-4, large language models LLMs. It leverages natural language processing to generate responses in a human-like manner. From brainstorming ideas to providing summaries for long documents, it can help you with all.
Best for: Best for creating text-based content.
Key features of ChatGPT:
- Leverages NLP to generate human-like responses.
- Self-improvement abilities.
- Contextual understanding.
- Multilingual support.
Limitations of ChatGPT:
- Lacks ability for expression.
- Generates overly detailed and comprehensive outputs.
- ChatGPT can be down at times because of large requests.
ChatGPT Pricing: ChatGPT is free to use. However, ChatGPT Plus subscription costs $20 per month.
3. Google Bard
Bard is an AI chatbot by Google that leverages the power of NLP and ML to deliver engaging and human-like responses. Bard was initially based on the LaMDA family of large language models and is now powered by its own advanced LLM PaLM 2. It can help with various text-based tasks like creating summaries, translating, and more.
Best for: Best for research and exploring new ideas.
Key features of Google Bard:
- Leverages NLP and ML to generate content.
- Bard extension allows users to connect Bard to Google tools and apps.
- Can handle various inputs like text-based, voice, image-based, and more.
- Suitable for various use cases like customer support, sales, marketing, etc.
Limitations of Google Bard:
- The AI chatbot lacks creativity.
- Generates repetitive and unoriginal content.
Google Bard Pricing: Completely free to use
Best AI chatbots for building your own chatbot
By leveraging the power of GPT-4, Botsonic helps build intelligent and advanced customer support AI chatbots to deliver a better customer experience and grow your business.
The advanced AI chatbot builder is designed specifically to cater to the dynamic, fast-paced modern world and has the power to engage customers at every level, just like a human agent, and enhance the overall experience.
And guess what? This extraordinary assistant is merely a few clicks away!
Best for: Businesses looking to build custom AI ChatGPT chatbots in minutes.
Key features of Botsonic:
But what makes Botsonic outshine the rest as the best free AI chatbots? Let's have a look at its standout features.
1. GPT-4 powered
Botsonic isn’t just a normal AI chatbot. It leverages the powerful GPT-4 and NLP technology to handle various tasks and answer questions effortlessly. Simply add the data, set the parameters, and watch Botsonic do the magic.
2. Seamless integration
Say goodbye to complex integrations! Botsonic provides seamless integration with numerous apps like WhatsApp, Facebook Messenger, Slack, and more - ensuring an enhanced customer journey!
3. Customization options
With Botsonic’s customization options, you can easily align your chatbot as per your brand identity. This can help you create a consistent look across all digital channels.
By leveraging GPT-4, Botsonic chatbots can be trained on your unique datasets to provide the most personalized and relevant responses to your customers.
5. 24/7 support
Offer your customers around-the-clock support powered by Botsonic's AI ChatGPT and save up to 80% on operational costs.
6. Engaging conversations
Thanks to Botsonic’s top-notch NLP, your chatbot will effectively understand and reciprocate human-like conversations - making interactions more authentic and engaging.
7. Multilingual support
Botsonic can build AI chatbots that support multiple languages, catering to diverse audiences and enhancing customer interactions.
8. User-friendly interface
Say goodbye to the complexities of chatbot building. With Botsonic's easy-to-use 'drag-and-drop' feature, building your AI chatbot is very simple.
And if you thought that's where it stops, hold on! Here are a few more mind-blowing features:
- Export chat to CSV, Excel, or JSON for seamless data analysis.
- Duplicate bots effortlessly with data and have new bots set up quickly.
- Restore deleted bots within a window of 30 days.
- Customizable error messages to match your brand’s tone.
- Experimental CSV feature that lets you upload CSV files and let the bot answer analytical queries.
- Support both HTTP and HTTPS links in URLs and sitemaps.
- No delays in starter questions for a smoother experience.
- Fullscreen mode with the iframe embed widget for an immersive experience.
Undeniably, Botsonic is packing some serious firepower when it comes to revolutionizing customer interactions. It's more than just a chatbot builder; it's your ticket to elevating your customer service to new heights.
With the Botsonic AI chatbot software, every customer interaction counts, every voice is heard, and every problem is swiftly resolved. So, why wait? Get your hand on this powerful AI chatbot builder today and build your own AI chatbot.
Botsonic is not just a power-packed solution but also incredibly budget-friendly.
It has a free trial offering 100 messages/month, 1 user seat, and 1 chatbot. The paid plans start at just $20/month.
Botsonic certainly packs a punch when it comes to delivering value.
Ready to try the best AI chatbot builder today?
5. Intercom Fin
Powered by Open AI, Intercom Fin is a powerful AI chatbot that uses advanced AI language models to enhance your customer support experience. The advanced AI chatbot helps solve complex problems and provide relevant answers to queries quickly, which can help reduce the team’s ticket volume instantly.
Moreover, the Intercom Fin chatbot can be activated quickly, and guess what? It gets smarter over time. Its omni-channel presence can help keep the conversations going, no matter where your customers are.
Check out these 10 best Intercom alternatives that you can try out.
Best For: Sales, marketing, and support team at scale.
Key features of Intercom Fin:
- Fully customizable.
- Integrates with over 400 apps,
- It provides reports that can help you track usage metrics, performance/ROI metrics, and more.
- Delivers engaging customer support.
- Allows to configure multiple Fin chatbots.
- Handoff to other bots, support team, and Zendesk or Freshdesk available.
Limitations of Intercom Fin:
- Offers limited reporting capabilities.
- It can be very costly for businesses with large customer bases.
- The customer support team isn’t very responsive (as per reviews)
Intercom Fin Pricing: Intercom Fin offers a 14-day free trial. It costs 0.99/resolution - the Starter Plan (suitable for small businesses) starts at $74 per month.
Ever dreamt of a hassle-free, intuitive chatbot builder that can help you automate business communication? Well, Chatfuel can help you!
Known for its intuitive drag-and-drop feature, this platform enables you to build the best AI chatbots for Instagram, WhatsApp, Facebook Messenger, and websites within minutes.
Chatfuel can help you build an incredible chatbot super quickly.
Its standout feature is the myriad of integrations offered, ensuring a seamless user experience and streamlining your business operations.
In short, Chatfuel can help you build an AI chatbot that can engage with your audience and enhance your service offerings.
Time to fuel up with Chatfuel! 🎯
Best for: Businesses looking to build social media chatbots.
Key features of Chatfuel:
- No-code AI chatbot builder.
- Offers various integrations.
- Supports multiple languages.
- Super easy drag-and-drop interface.
- Provides a free Frequently Asked Questions (FAQs) template.
Limitations of Chatfuel:
- Setting up is very time-consuming.
- The bot fails to recognize the inputs sometimes and does not respond.
Chatfuel offers a free trial for Facebook + Instagram. The paid plan starts at $14.99/month for Facebook + Instagram. For WhatsApp, the paid plan starts at $49/month.
Drift is one of the best conversational AI chatbots, specially designed to level up B2B conversations. The advanced platform helps to personalize conversations at every stage of the buyer’s journey - which ultimately enhances the overall experience.
Drift has the ability to interpret queries, understand the behavior of customers, analyze what they are looking for, and provide them with relevant answers.
And the best part? Drift AI chatbot has the ability to collect data from every single customer interaction, which helps it to understand and connect with the buyers in a better way.
Get ready to navigate the route of B2B growth with Drift!
Best for: Businesses looking to create conversational sales chatbots.
Key features of Drift:
- Multilingual support.
- Offers a customizable chat widget.
- Allows real-time AI-driven conversations.
- Provides meeting scheduling options.
- Supports multiple integrations like Salesforce, Google Meet, Google Workspace, Marketo, Zapier, Slack, Zoom, and more.
Limitations of Drift AI:
- It is highly expensive compared to other AI chatbots.
- Reporting is good but not so detailed, which can be an issue.
Drift offers a premium plan (for small businesses) starting at just $2500/month (billed annually)
Kommunicate is one of the best AI-powered chatbots that can help you to automate conversations, enhance customer experience, and grow your business. It uses the best of Generative AI and human touch to provide better customer service.
The platform helps to build the best AI chatbots that can handle customer queries across various channels like messenger apps, websites, and more.
By leveraging the powerful AI and NLP capabilities, it answers various queries and routes the ones it can’t answer to the human agent.
Get ready to communicate with your customers in a better way with Kommunicate!
Best for: Businesses looking to improve customer engagement and support.
Key features of Kommunicate:
- Multiple integrations to streamline workflow.
- Advanced analytics and reporting capabilities.
- Allows you to create and customize your own ‘Help Center.’
- Tons of customization options to fine-tune the AI chatbot.
Limitations of Kommunicate:
- Very expensive as compared to others.
- Limited customization options are available.
Pricing: Kommunicate offers a 30-day free trial. The paid plan starts at $100/month.
Looking to treat your customers like a VIP? Botsify can help you! From capturing leads to nurturing customers, Botsify’s chatbot can help you increase conversion rates and skyrocket your sales.
Botsify has an easy-to-use interface and provides various customization options that help to build your own AI chatbot customized as per your needs. And the best part? You need no technical knowledge for the same.
The feature-rich platform can help you build chatbots for websites such as Facebook, Instagram, Telegram, and more.
Get ready to automate your business with the most powerful AI chatbot - Botsify!
Best for: Businesses looking to add chatbots to website or messaging channels.
Key features of Botsify:
- An intuitive and omnichannel AI chatbot platform
- Leverages AI and ML capabilities
- Supports 100+ languages
- Offers multiple integrations
- Access to the chatbot development team
Limitations of Botsify:
- Botsify isn’t an AI-powered chatbot solution.
- Does not include any built-in chatbot analytics.
Pricing: Botsify offers a 14-day free trial. The paid plan starts at $49/month.
Chatbase is an incredible no-code AI chatbot builder that can help you build AI-powered chatbots in absolutely no time. The advanced platform helps you create a ChatGPT-like chatbot by training ChatGPT on your own data and adding a chat widget to your website.
Thinking about how it works? Well, all you need to do is upload the data, add the link to your website, and ta-da! An AI chatbot that can answer all your customer queries is ready.
Best for: Businesses looking to build personalized AI chatbots.
Key features of Chatbase:
- Easy-to-use interface
- Supports 95+ languages
- Automate customer service responses
- Trains ChatGPT on your own data
- Leverages the power of GPT-3.5 and GPT-4
Limitations of Chatbase:
- Offers limited customization options.
- Lack of proper customer support.
Pricing: Chatbase offers a free trial. The paid plan starts at $19/month.
Best AI chatbots for learning
11. Khan Academy’s Khanmingo
Khan Academy’s Khanmingo is a top-notch AI chatbot for learning. It leverages AI to help students with one-on-one tutoring and empowers teachers to level up their teaching process.
Khanmingo, powered by GPT-4, is trained on Khan Academy's learning material. For students, it can come up with step-by-step support and feedback for learning. For teachers, it can help in generating questions and suggestions for various activities and can also help with a summary of students' activities.
Best for: Best tutor for learners and assistant for teachers.
Key features of Khanmingo:
- Easy-to-use interface.
- Powered by GPT-4.
- Great tool for both teachers and students.
- Dedicated customer support.
Limitations of Socratic:
- Cannot accept visual inputs.
- Unable to grade student’s work.
Pricing: Requires a donation ($4 monthly or $44 annually)
Socratic, powered by Google AI, is a learning chatbot designed specifically for high school or university students. The free-to-use app aims to amplify the learning among students.
It leverages AI technology to deliver explanations and answers related to subjects like Maths, Science, Social Studies, and more.
So, if you are a student who needs assistance and your teachers or parents aren’t available during that time, Socratic can be your go-to tool. The AI chatbot is available on both iOS and Android.
Best for: Best AI learning chatbot for students.
Key features of Socratic:
- Easy-to-use interface.
- Leverages advanced AI to analyze queries and provide answers.
- Offers a mobile app.
Limitations of Socratic:
- No option to import images.
- Voice functionality is also limited.
Level up your customer experience with AI chatbots
All in all, it’s clear that the AI Chatbot revolution of 2024 is all set to redefine customer service and content creation, putting businesses in the fast lane to monumental growth!
The power duo, Botsonic and Chatsonic, promise unrivaled interaction and content creation experiences. From creating tailored AI chatbots with Botsonic to accelerating your content strategy with Chatsonic, the future of your business looks exciting and promising.
Now it's your turn! Are you ready to feel the magic of an AI chatbot?
Step into the grand era of the best AI chatbots and shape your business's future. It's time to shine with Botsonic and Chatsonic!