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What's one of the coolest breakthroughs in tech that's making our lives easier and businesses smarter?
The answer is as exciting as the question - AI Chatbots! 🙌
And guess what? They're about to get even bigger and better in 2024! (Yes, you heard that right!)
But remember, it’s not just any ‘average’ chatbot. 😉
Your new-age AI chatbot is your customer service hero, working tirelessly around the clock to ensure smooth, efficient, and personalized customer interactions.
These advanced and intelligent chatbots blend seamlessly with your customer service team, boosting productivity and customer satisfaction and ultimately helping businesses 10x their growth.
Exciting, isn’t it?
Get ready to explore more! This blog post covers what AI chatbots are and their benefits, what makes the best AI chatbot, and, most importantly, you can explore the 10 best AI chatbots that you can try out in 2024.
So, let’s get started!
Table Of Contents
What is an AI chatbot?
Ever wondered what makes an AI chatbot tick? Well, an AI chatbot is the ultimate software application that leverages the power of Artificial Intelligence (AI) and Natural Language Processing (NLP) to mimic human-like conversations with finesse.
They understand your customers' needs and respond with intelligence and accuracy - just like an experienced customer service representative, but with an infinite capacity! 🌟
But these AI chatbots do something more than just replying. They learn from every interaction, improving their ability to understand and respond to queries over time. Hence, with each engaging conversation, they're only improving their game!
And the best part? They’re there for your customers 24/7, providing instant, accurate responses and handling an ocean of queries simultaneously! Suddenly, 'I need a break' doesn't exist in your customer service vocabulary anymore! 🎉
Considering their expansive skill set and cost-effectiveness, it's no wonder why businesses, big or small, are adopting AI chatbots. They are now a crucial part of the winning strategy!
Let’s check out more about why businesses invest in AI chatbots.
Benefits of using AI chatbots
1. 24/7 availability: Your customers aren't bound by the 9-5 work schedule, and neither should your customer service be. AI Chatbots are available 24/7, ensuring no customer queries go unanswered.
2. Efficiency and speed: In this fast-paced digital world, customers expect swift responses. AI chatbots deliver exactly that, with precision and consistency, handling multiple queries at once - Now that's scalability at its finest!
3. Cost-effective solution: Setting up a chatbot may seem like an upfront investment, but in the long run, it’s a saving grace. An AI chatbot can cut down operational costs significantly. And the best part? There are a few free AI chatbots that you can try.
4. Improved customer engagement: AI chatbots can communicate with customers in a friendly, conversational manner. By asking customer queries, they can enhance user experience and drive sales.
5. Minimize errors: Human errors are natural, but they can cost your business. Here, AI chatbots shine bright. With AI chatbots, you drastically minimize errors in customer service, ensuring a smoother, frictionless customer experience.
Now, it’s pretty clear why AI chatbots have taken the business world by storm. They're not just an addition to your team but a revolution in how customer service gets done!
Let’s have a look at what makes a good AI chatbot or things you should consider when finalizing an AI chatbot for your business.
What to look for in an AI chatbot?
Selecting an AI chatbot is like choosing a new team member. You want one that fits well with your existing ecosystem and helps your business grow. So, how do you pick the right one? Here are some unmissable attributes:
1. Human-like interaction: The more a chatbot mimics human conversation, the better the customer experience. Look for chatbots with advanced NLP capabilities that can understand and respond in a natural, conversational tone. 🗣️
2. Learning adaptability: A good AI chatbot should be a quick learner. Make sure it can learn from past interactions and improve its responses over time, thereby becoming more effective in dealing with customer queries. 🧠💡
3. Multilingual support: Your customer base could span continents, so can your chatbot cater to diverse languages? A multilingual chatbot can enhance customer experience by breaking language barriers. 🌍
4. Seamless integration: The chatbot should smoothly integrate with your existing service platforms. This allows for a cohesive and streamlined experience, both for your business and your customers. 📘
5. Scalability: Your business will grow, and so should your chatbot's capabilities. Opt for a bot that can handle an increased volume of interactions over time without compromising on performance. 📈🌱
6. Easy customization: Every business is unique. A chatbot that allows for easy customization to match your business needs and branding can create a more personal and relatable experience for your customers. 🎨
Remember, the right chatbot can be the secret sauce to upscale your customer service, so take your time to choose the one that ticks all your boxes. Up next, let’s delve into the most important part - the top 10 AI chatbots that you can try out in 2024.
10 best AI chatbots for 2024
AI chatbots for content creation
Chatsonic by Writesonic is the ultimate AI chatbot powered by GPT-4. Also known as the best ChatGPT alternative, Chatsonic can help you boost the content creation process. From generating real-time content and captivating images to understanding voice commands and acting as your personal assistant, Chatsonic can help you with all.
Want to have meaningful conversations or generate content for social media, blogs, and more? The AI chat app can be a go-to tool!
Key features of Chatsonic:
- Generates factual content: From real-time topics to complex data, Chatsonic effortlessly crafts information-rich content.
- Image creation: Utilizes two cutting-edge models, Stable Diffusion and DALL-E, to generate visually stunning and realistic images.
- Voice command capabilities: Chatsonic isn’t just about typing; it offers hands-free voice command options to save you time and streamline your efficiency.
- Acts as your personal assistant: From maths teacher to relationship coach, Chatsonic can customize the AI chat experience as per your needs.
- Chatsonic API: Offering access to the Chatsonic API ensures a simplified, smooth-sailing workflow for you.
- Chatsonic Chrome extension: Write and create content anywhere online with the Chatsonic Chrome Extension at your fingertips.
Best For: Businesses and individuals looking for an AI chatbot to speed up content creation tasks.
Ready to kickstart your Chatsonic journey? Get started with a free trial!
Chatsonic Pricing: Chatsonic offers 10k words for free. You can switch to a paid plan starting at just $15/month if you want more. For detailed pricing insights, check out our pricing plans.
ChatGPT by Open AI is a conversational AI chatbot based on GPT-3.5 and GPT-4, large language models LLMs. It leverages natural language processing to generate responses in a human-like manner. From brainstorming ideas to providing summaries for long documents, it can help you with all.
Best for: Best for creating text-based content
Key features of ChatGPT:
- Leverages NLP to generate human-like responses
- Self-improvement abilities
- Contextual understanding
- Multilingual support
Limitations of ChatGPT:
- Does not offer an AI chatbot solution
- ChatGPT can be down at times because of large requests
ChatGPT Pricing: ChatGPT is free to use. However, ChatGPT Plus subscription costs $20 per month.
3. Google Bard
Bard is an AI chatbot by Google that leverages the power of NLP and ML to deliver engaging and human-like responses. Bard was initially based on the LaMDA family of large language models and is now powered by its own advanced LLM PaLM 2. It can help with various text-based tasks like creating summaries, translating, and more.
Best for: Best for research and exploring new ideas.
Key features of Google Bard:
- Leverages NLP and ML to generate content
- Bard extension allows users to connect Bard to Google tools and apps
- Can handle various inputs like text-based, voice, image-based, and more
- Suitable for various use cases like customer support, sales, marketing, etc.
Limitations of Google Bard:
- The AI chatbot lacks creativity
- Generates repetitive and unoriginal content
Google Bard Pricing: Completely free to use
AI chatbots for building your own chatbot
Botsonic by Writesonic is the #1 no-code AI chatbot builder that helps to create custom AI ChatGPT chatbots in minutes. By leveraging the power of GPT-4, Botsonic helps to build intelligent and advanced AI chatbots to deliver better customer experience and grow your business.
But what makes Botsonic outshine the rest as the best AI chatbots? Let's have a look at its standout features. 🧐
Key features of Botsonic:
Integrates effortlessly: Botsonic offers smooth integrations with various apps, streamlining your workflow like never before. It can integrate with Facebook Messenger, WhatsApp, Telegram, Slack, Zapier, Calendly, and more and help you deliver a better experience.
Customizable: With its custom branding options, Botsonic lets you customize your chatbot to represent your brand style, ensuring your website and chatbot offer a harmonious and professional look. Learn more about how to build a custom AI ChatGPT chatbot.
Personalization: Want to train your chatbot with specific data? No problem, Botsonic’s got you covered. By being able to train your chatbot on specific data, it can provide more precise and personalized responses. Every interaction your bot has is now more relevant, engaging, and memorable.
24/7 support: Botsonic is a relentless ally. It provides 24/7 support, ensuring your customers never feel left in the dark. This diligent service not only amplifies your customer satisfaction but also drives your costs down by a significant 80%.
Engaging conversations: Botsonic's advanced natural language processing capabilities are remarkable. It ensures your chatbot understands and interprets your clients' language effectively, fostering more natural and engaging interactions.
Multilingual support: By offering multi-language support, Botsonic ensures you reach out and connect better with a diverse global audience, adapting to the language of users' inputs and breaking down language barriers.
Learn more about how to train ChatGPT on your own data.
And if you thought that's where it stops, hold on! Here are a few more mind-blowing features:
- Export chat to CSV, Excel, or JSON for seamless data analysis.
- Duplicate bots effortlessly with data and have new bots set up quickly.
- Restore deleted bots within a window of 30 days.
- Customizable error messages to match your brand’s tone.
- Experimental CSV feature that lets you upload CSV files and let the bot answer analytical queries.
- Support both HTTP and HTTPS links in URLs and sitemaps.
- No delays in starter questions for a smoother experience.
- Fullscreen mode with the iframe embed widget for an immersive experience.
Undeniably, Botsonic is packing some serious firepower when it comes to revolutionizing customer interactions. It's more than just a chatbot builder; it's your ticket to elevating your customer service to new heights.
With the Botsonic AI chatbot software, every customer interaction counts, every voice is heard, and every problem is swiftly resolved. So, why wait? Get your hand on this powerful AI chatbot builder today and build your own AI chatbot.
Best For: Businesses looking to build custom AI ChatGPT chatbots in minutes
Botsonic is not just a power-packed solution, but it's also incredibly budget-friendly.
It has a free trial offering 100 messages/month, 1 user seat, and 1 chatbot. And then, the paid plans start at just $49 per month.
Botsonic certainly packs a punch when it comes to delivering value. Ready to feel the Botsonic difference today!
Looking for more affordable options? Have a look at the free AI chatbot you can try in 2024.
Drift is an ultimate conversational AI platform designed for B2B to understand visitors’ intent and deliver personalized and engaging customer support, which can help generate leads. The platform uses advanced technology to understand queries and provide relevant real-time responses.
Moreover, the AI chatbot can also connect website visitors to the right sales representatives. And the best part is that the AI chatbot learns from past interactions or browsing behavior, which helps to deliver even better customer experiences.
Best For: Conversational AI chatbot best for sales and marketing
Key features of Drift AI:
- Supports multiple integrations like Salesforce, Google Meet, Google Workspace, Marketo, Zapier, Slack, Zoom, and more.
- Allows real-time AI-driven conversations
- Provides meeting scheduling options
- Customizable chat widget
- Analytics and insights to get a clear picture of performance
Limitations of Drift AI:
- Highly expensive as compared to other AI chatbots
- Reporting is good but not so detailed, which can be an issue
Drift Pricing: The Drift Premium Plan (for small businesses) starts at $2500 per month.
Powered by Open AI, Intercom Fin is a powerful AI chatbot that uses advanced AI language models to enhance your customer support experience. The advanced AI chatbot helps to solve complex problems and provide relevant answers to queries quickly, which can help to reduce the team’s ticket volume instantly.
Moreover, the Intercom Fin chatbot can be activated quickly, and guess what, it gets smarter over time. Its omni-channel presence can help keep the conversations going, no matter where your customers are.
Best For: Sales, marketing, and support team at scale.
Key features of Intercom Fin:
- Fully customizable
- Integrates with over 400 apps
- Provides reports which can help you track usage metrics, performance/ROI metrics, and more.
- Delivers engaging customer support
- Allows to configure multiple Fin chatbots
- Handoff to other bots, support team, and Zendesk or Freshdesk available
Limitations of Intercom Fin:
- Multilingual support is not yet available
- The customer support team isn’t very responsive (as per reviews)
Intercom Fin Pricing: Intercom Fin offers a 14-day free trial. It costs 0.99/resolution - the Starter Plan (suitable for small businesses) starts at $74 per month.
Does Intercom's pricing feel bothersome? You must check out some Intercom Alternatives.
Next on the list comes Kommunicate, another powerful AI chatbot that can help you supercharge your customer support. By automating customer conversations, Kommunicate’s AI chatbot can help reduce costs, enhance customer experience, and grow your business.
It combines the power of Generative AI and humans to deliver superior customer service. The platform has an easy-to-use interface and helps build an NLP-powered bot with no code.
Best For: Businesses looking to enhance customer support and scale.
Key features of Kommunicate:
- Supports multiple integrations like WhatsApp, Zapier, Zendesk, and more.
- Simple, intuitive, and easy-to-use interface
- Lets you create an NLP-powered bot without any code
- Provides tons of customization options
Limitations of Kommunicate:
- Cannot store data in custom fields
- The chatbot cannot handle multiple languages
Kommunicate Pricing: Kommunicate offers a 30-day free trial (no credit card required). The paid plan starts at $100 per month.
Ada is another popular AI-powered customer service platform that can help you build AI-powered chatbots without code. The AI chatbot can resolve customer queries across multiple channels effectively and efficiently, and that too in any language, 24/7. The cost-effective solution can empower your team and enhance the overall customer experience.
Best For: Businesses looking for an integrated chat solution that can offer multilingual support.
Key features of Ada:
- No-code AI chatbot builder
- Easy-to-use platform
- Multichannel - allows you to interact with customers wherever they are
- Supports 50+ languages
Limitations of Ada:
- Offers limited customization options
- Lacks various integrations and features
Ada Pricing: Ada offers outcome-based pricing based on your business objectives. You can contact the team to know more.
Botsify is a powerful AI chatbot software that can help you treat your customers like a VIP! The easy-to-use platform can help you build an AI chatbot (without code) that can help you automate sales, enhance customer support, smoothen customer journeys, and boost revenue and conversions.
Best for: Small businesses
Key features of Botsify:
- Supports 100+ languages
- Access to the chatbot development team
- Provides multiple integrations to streamline your workflow
- Omnichannel chatbot platform to enhance the overall experience
Limitations of Botsify:
- No built-in chatbot analytics
- A higher learning curve is involved
Pricing: Botsify offers a 14-day free trial. The paid plan starts at $149 per month.
When talking about AI chatbots, how can you miss out on Verloop.io? It is one of the most popular conversational AI platforms that helps businesses with AI-powered customer service solutions. Verloop.io leverages advanced AI technology and machine learning to build effective AI chatbots for multiple channels. The feature-packed platform can help you build chatbots for various industries like travel, ecommerce, and more.
Best for: Small and large businesses
Key features of Verloop.io:
- Provides industry-tailored solutions
- Supports 100+ integrations like Slack, Salesforce, and more
- Lets you monitor metrics and measure success
- Supports multiple channels that let you interact with customers at their convenience
Limitations of Verloop.io:
- Pricing is not mentioned upfront
- Analytics are pretty basic and cannot help with key decisions
Pricing: Verloop.io has not mentioned about pricing. You can contact the support team to know more.
Level up your customer experience with AI chatbots
All in all, it’s clear that the AI Chatbot revolution of 2024 is all set to redefine customer service and content creation, putting businesses in the fast lane to monumental growth!
The power duo, Botsonic, and Chatsonic, promise unrivaled interaction and content creation experiences. From creating tailored AI chatbots with Botsonic to accelerating your content strategy with Chatsonic, the future of your business looks exciting and promising.
Now it's your turn! Are you ready to feel the magic of an AI chatbot?
Step into the grand era of AI chatbots and shape your business's future. It's time to shine with Botsonic and Chatsonic!